Retail Consumer Engagement
Bringing order to the chaotic approach to consumer mobile interaction & engagement in today’s marketplace……
Brands and retailers are meeting their mobile customers in a number of different ways (SMS, Mobile Apps, Social Media, mobile ads, coupons, self-serve kiosks, loyalty & rewards, and more) and with a number of different providers delivering through those various channels.
The market needs a holistic, cohesive, integrated consumer mobile engagement solution!
XIUS provides:
- Maximum opportunity to engage the consumer during the shopping experience
- Before Shopping
- In-Store
- Post-Shopping
- Consumer Engagement Management Solution (CEMS) platform in a software-as-a-service model
- Multiple optional channels for Brand and Retailer use in consumer engagement campaigns
- Social Media
- SMS campaigns
- Mobile Applications
- Self-Serve Kiosks
- Loyalty & Rewards Program
- Mobile Couponing
- Mobile Advertising
- Cines
- And more……
- Integration to Existing Brand / Retailer Back-End Systems (In-house IT applications or partner platforms)
- Capture of campaign and response information in a centralized data repository with business intelligence reporting
The benefits to either the Brand or the Retailer:
- Address consumer mobile engagement as a whole via multiple mobile delivery modes from a single management platform
- Flexible implementation model (use one or many or all of the engagement channels – as suits your business)
- Ability to create a win/win/win situation for the consumer, the brand and the retailer
- Ability to capture consumer behavior information and providing that information to appropriate parties
- An enhanced consumer experience that:
- Is opt-in / voluntary by design
- Is compete / holistic in its approach
- Provides commensurate reward for effort
- Engages, entertains, educates and enthuses
- Saves either time, money, or provides upside reward to the consumer
For more information, Contact Us
